Delighted collects NPS and CSAT. Aegis Firma's NPS tool is bundled — no extra charge.
Common reasons we hear:
$17+/mo for automated NPS alone
No privacy compliance for survey responses
Separate tool from your compliance data
| Feature | Delighted | Aegis Firma |
|---|---|---|
| ✓ Included | ✗ | $17+/mo vs $0 extra in Aegis Firma Solo |
| ✓ Included | ✗ | No GDPR consent trail for survey respondents |
| ✓ Included | ✗ | No bundled compliance tools |
| Price | $17–$224/mo | From $79/mo |
These tools are included in your plan — no extra charge.
Step-by-step. Most teams complete this in one lunch break.
Export your NPS responses from Delighted
Import historical data to Aegis Firma > NPS
Set up your NPS survey in NPS > Configure
Update your NPS send list from your contacts
Cancel Delighted when your first survey goes out
Need help? Our support inbox replies within 4 working days.
Start your migrationAegis Firma replaces Delighted and adds AI compliance tools your team actually needs — from $79/mo. Cancel anytime. Export everything.
Cancel anytime. 7-day refund eligibility.