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Intercom Alternative

The Intercom alternative
for compliance-aware businesses

Intercom Articles handles self-service help docs. Aegis Firma includes a knowledge base in the plan.

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Why teams switch from Intercom

Common reasons we hear:

$39+/mo for articles alone

Requires full Intercom setup

No compliance documentation integration

Intercom vs Aegis Firma

FeatureIntercomAegis Firma
✓ Included✗$39+/mo vs $0 extra in Aegis Firma Solo
✓ Included✗No GDPR or AI Act context for articles
✓ Included✗Overkill for teams with < 50 articles
Price$39–$139/moFrom $79/mo

What replaces Intercom in Aegis Firma

These tools are included in your plan — no extra charge.

solo

Knowledge Base

Self-serve help docs — searchable, embeddable.

  • Rich text editor
  • Full-text search
Migration guide

Switching from Intercom — 5-minute import

Step-by-step. Most teams complete this in one lunch break.

  1. 1

    Export articles from Intercom as CSV/JSON

  2. 2

    Create categories in Aegis Firma > KB > Categories

  3. 3

    Import your articles via Aegis Firma > KB > Import

  4. 4

    Update your help center link on your website

  5. 5

    Cancel the Intercom Articles add-on when ready

Need help? Our support inbox replies within 4 working days.

Start your migration

Ready to replace Intercom?

Aegis Firma replaces Intercom and adds AI compliance tools your team actually needs — from $79/mo. Cancel anytime. Export everything.

Start free — from $79/mo See all 39 included tools →

Cancel anytime. 7-day refund eligibility.